The company recognizes the confidential nature of the personal information in its care and is accountable for the compliance of itself and its directors, officers, managers, employees, representatives and agents including consultants and independent contractors ( the “Staff”) in
protecting this personal information.
Personal information includes but is not limited to name, home address, home phone number, home email address, identity verification information, social security number, physical description, age, gender, salary, education, professional designation, personal hobbies and activities, medical history,
employment history, credit history, contents of resume, references, interview notes, performance review notes, and emergency contact information.
Personal information will not include Individual’s business title, and business address and contact information when used or disclosed for the purposes of reasonable business communication.
2.1 The company and the Staff will at all times respect the confidentiality of the Personal Information placed in its care. The Company will endeavor to ensure that the policies affecting the collection, storage and disclosure of Personal Information reflect the confidential nature of the information.
2.3 The Company will comply with all applicable privacy legislation and regulations in force now and in the future related to protecting the confidentiality of the Personal Information.
3.Purposes for which Personal Information is collected
3.1 Personal Information will be collected, used and disclosed for purposes quoting and completing our cleaning and disinfecting services required.
In addition, we will use it for the administration of employees hiring, performance reviews, the administration of employee payroll, benefit claims, and for the purpose of complying with all the applicable labor and employment legislation.
3.2 The Company may use Personal Information for a purpose other that the originally stated purpose where the new purpose is required by law or where the Company has obtained consent in writing from the affected Individual for each purpose.
4.Knowledge and Consent
4.2 Consent will not be obtained through deception or misrepresentation.
4.3 Any use or disclosure of Personal Information will be within the reasonable expectations of the individual
4.4 Subject to legal and contractual obligations the Individual may withdraw their consent on reasonable notice.
5.Legislations and Regulations
6.Scope and Application
7.Collection of Personal Information
7.1 The type and amount of personal information collected by the Company will be limited to the minimum necessary to accomplish reasonable business purposes. Personal Information will not be collected maliciously, indiscriminately or without a reasonable business purpose.
7.2Personal information will be collected using fair and lawful means.
8.Access by Authorized Company Representatives
8.1 All Personal Information will be released internally only on a need-to-know basis. In the course of normal and reasonable business practices it is the policy of the Company to grant designated Company representatives’ access to Personal Information files. This access will not exceed the necessary to accomplish the specific business function of the Company representative, nor the purpose for which the information was collected.
9.Accuracy of Personal Information
9.1 The Company will endeavor that all Personal Information collected is accurate and validated using reasonable business practices and procedures. The Company is also committed to ensuring that the Personal Information remains accurate for the purpose for which it was collected.
10.Rights of access and corrections
10.1 The Company will do reasonable efforts to ensure that Personal Information is at all time complete and accurate for its stated purpose
10.2 An individual may apply for access to their Personal Information by submitting a request in writing along with valid proof of identity to an authorized personnel officer. Where the application is made in person the requirement for proof of identity will be at the discretion of personnel officer. The individual will be provided with a copy of all available information that is no subject to restriction as described in this
10.3 Where an individual suspects that an error exist in their Personal Information, the individual may submit a request in writing for correction. This request should contain any relevant information substantiating the error and should describe the correction to be made. The Company will make all reasonable efforts to address any request for correction.
10.4 Where an Individual successfully demonstrates an error in their Personal Information the Company will make appropriate corrections. Any modifications, additions or deletions to the Individual’s Personal Information will be made only by an authorized personnel officer.
10.5 Where a request for correction is not successful, the details and substantiating evidence of the request will be recorded and retained by the company.
10.5 The Company will endeavor to respond promptly to any reasonable request for disclosure and correction made by an individual to ensure the continued accuracy of the Personal Information.
10.6 In some instances, the Company may be required to limit access to Personal Information because of Statutory or regulatory requirements. In all instances however the Company will reasonable efforts to comply with the Individual’s request for access and correction to the extend of what is allowed by the statute or regulation.
10.7 The Company may refuse access to portions of the Personal Information of an individual where it is found to contain Personal Information pertaining to another individual.
11.Use and disclosure of Personal Information
11.1 The Company and the Staff will keep confidential all Personal Information in its control except where one or more of the following conditions apply:
a) Where the individual who is the subject of the disclosure has provided written consent;
b) Where the disclosure is in accord with the purposes for which the Personal Information was originally collected.
c) Where the disclosure is for the purpose of providing employment references to prospective employers and where the Personal Information disclosed is limited to information considered reasonably necessary for the purpose of providing employment references.
d) Where the company is permitted or required to do so by applicable regulation or legislation.
e) Where the disclosure is directed to health benefit providers and where the purpose of the disclosure is in accord for the purposes which the Personal Information was originally collected.
f) Where the disclosure is required by authorized government representatives who are acting to enforce any federal or state law or carrying out any investigation relating to an enforcement of any federal or state law or gathering information for the purpose of enforcing any federal or state law.
g) Where the Company is required to comply with valid court orders, warrants or subpoenas or other legal valid processes and
h) In an emergency to protect the physical safety of any person or group of persons.
12.Retention or Disposal Personal Information
12.1 Any Personal Information collected by the Company will be retained by the Company during the Company during the employment of the individual as well as during the post-employment period only as long as the Personal Information is required to serve its original purpose or as directed by applicable legislation or regulation.
12.2 Personal Information that is no longer needed for its stated purpose will be destroyed, erased or made anonymous.
12.3 The Company will ensure that all practices and procedures relating to the disposal of Personal Information will respect the fundamental policy of confidentiality. All Personal Information disposal procedures, including the disposal of computerized data storage devices, will ensure the complete
destruction of Personal Information so there will be no risk of subsequent unauthorized disclosure of Personal Information.
13.1 The rights and protections of Company’s Privacy Policies will be extend to deceased
14.1 The Company will take and enforce all reasonable security measures appropriate for the sensitivity of the information to ensure that all Personal Information for every Individual is protected against any form of unauthorized use including but not limited to accidental or malicious disclosure, unauthorized access, unauthorized modification, unauthorized duplication or theft.
14.2 Methods of security will include but not limited to the following.
a. Physical security including locked filing cabinets and secure-access offices;
b. Organizational security including security clearances and access limited on a “need-to-
c. Technological security including passwords and encryption
15.Knowledge of Unauthorized Disclosure
15.1 Responsibility for the security of Personal Information is a responsibility that the Company holds in very serious regard. Any Staff having knowledge of an impending unauthorized disclosure, whether intentional or unintentional, and who fail to act to prevent the unauthorized breach will be subject to sanction as described in the Enforcement section of this document including the immediate dismissal of the offending Staff.
18.Mediation and Arbitration
18.2 If the dispute is not resolved within a reasonable then any of all outstanding issues may be submitted to mediation in accordance with any statutory rules of mediation. If mediation is not successful in resolving the entire dispute or is unavailable, any outstanding issues will be submitted to final and binding arbitration in accordance with the laws of the jurisdiction. The arbitrator’s award will be final, and judgement may be entered upon it by any court having jurisdiction within the State.